Client Consultation Tips
be morally = it's very polite if closed-ended questions = questions that can only be answered by selecting from a limited number of options open-ended questions = questions that cannot be answered with a simple 'yes' or 'no' tweak = twist or pull (something) sharply. get into closing = try to stop conversation to get stuff now = start doing smth pop = add hair volume line of demarcation = the hair or the point of hair that separates the two textures fried hair = post chemically (over)processed hair that is abnormally soft and squashy to touch when wet; and when stretched till it snaps, it does not curl segue = move or shift gradually trim a little bit off = cut hair a bit